Whether you're using Bells Virtual Scribe or the Speech-to-text functionality in the text fields in Bells you may need to change or manage your microphone settings! 

Enabling your Microphone

A microphone is required to start a Bells Virtual Scribe or Speech-to-text listening capabilities. 

If Bells cannot detect your microphone when initiating listening capability, an alert will show. 

Example of the Bells Virtual Scribe display:

Additionally, a pop-down alert will display from your browser URL bar at the top left asking for Bells to have access to your microphone. 

If access is granted, the Bells listening capability will continue. 

If access is not granted, Bells will prevent you from starting listening for Bells Virtual Scribe or the text field to use. The icon/button will be disabled. 

If you want to change your microphone permission setting, right click the button to the left of the URL in the URL bar at the top of your browser. 

Example below from a Bells QA Test environment: 

Changing Your Microphone

If you would like Bells to use a different microphone than the default on your computer, you can change that via your browser settings. 

For most browsers, you can search for “Microphone” to quickly access your microphone settings. 

For Chrome: 

• Go to Settings on the 3 dot menu in the top right corner, just under your X
• Select Privacy and security from the left nav bar
• Select Site settings at the bottom
• Under Permissions select Microphone

For Edge: 

• Go to Settings on the ellipse, 3 dots under your minimize icon in top right corner
• Select Cookies and site permissions on left nav bar
• Under All permissions select Microphone